Who does what
We ask staff how requests arrive, who handles each step, and where work waits. We look for tasks that depend on one person knowing what to do.
We follow a job through your business and talk to the people who do it. We examine their software, the manual steps, and what happens when something goes wrong. You get recommendations in the order we would tackle them.
We ask staff how requests arrive, who handles each step, and where work waits. We look for tasks that depend on one person knowing what to do.
We check the software and records your team relies on, how information moves between them, and who can access it.
We identify specific tasks AI could assist with and what a person would need to check. We also look at the data and training required.
You receive a map of the current process and a list of recommended changes. Each recommendation explains the problem, who needs to be involved, and what could prevent the change from working.
An assessment may show that your existing software can do the job with a different setup. We will say so. A custom build should solve a problem you cannot reasonably fix with what is available.