At the start
Hands-on discovery
We talk directly to the people who use the system and handle its problems.
About the Bureau
We work on the systems your business depends on.
Standard Bureau helps businesses improve their processes and software. We assess what needs to change, update existing systems, and build custom tools when needed.
Buying software is often easier than figuring out why a job takes so long. We do that work first. We talk to the people doing the job and check the tools they depend on. Then we recommend a change and agree how to judge whether it worked.
Understand the job. Choose the tools.
Working agreements
What we agree before starting.
01
Written scope
We agree on the schedule, fee, and how you will assess the result before work starts.
02
One owner
You know who is responsible for the project and who to contact if something goes wrong.
03
On the record
We record decisions and software changes so your team can see what changed and why.
04
Human judgment
We agree which tasks can run automatically and which need a person to review them.
During the project
You review the work as it develops.
During delivery
Drafts you can try
You review process maps and try working drafts before we commit to the full build.
After launch
Support after launch
We agree on support before launch, including who handles defects and how to request changes.
The terms
The terms, in writing.
AccountabilityA contact responsible for the project
RecordKey decisions and changes documented
ScopeSchedule, fee, and acceptance criteria agreed in writing
FitA defined problem and access to the people who can help solve it
ResponseA person replies within two business days
ScopingThe first call is free
Consultation
Get in touch ↗